We had a pretty bad couple of weeks when our hosting server provider unexpected hiked the prices to host our website. It created issues for us to continue hosting tons of images with huge bandwidth consumption. We had to cancel our contract with them and move on to another server provider. Our account was suspended and we were not able to take the backups properly. Luckily we generate a backup at the end of every month of all the hosted files, which means we saved all the images ever hosted till September 2017.
Unfortunately we were not able to restore the images uploaded during the month of October 2017 and we lost our database.
What does this mean to you?
- October 2017 hosted files:
It means if you uploaded anything during the month of October 2017, those images are lost. You can simple upload them again and share.
- Lost the database?
It means all the user accounts and albums that the users ever created with us, are lost. You will not be able to login with your old account details and all the links to your albums that you shared are gone.
- What can you do now?
The previous account and album are lost. So you are requested to create your accounts again on our signup page and continue uploading new images.
- What happened to the images I uploaded before October 2017?
All the images ever hosted before October 2017 are still on our server and whoever has the direct link to those images can still view them. For instance if you hot-linked the images on your website or posted on some forums, they will still be working. But if you shared the album link, they will not be accessible.
- Do I need to upload all my images again?
It is not necessary as those images (prior to Oct. 2017) are still residing on our server and are working with direct links. The only difference is, that you will not be able to see them under your new accounts or albums.
We really regret to break all this information to our users. TryIMG.com is the home to host over 200k images free of cost. We are going to make sure that such incidents don’t happen again in the future and we continue to provide quality and best services to our users.
If you have any question, please feel free to contact us any time.
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